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MarketingPublic

Social Media Comments

Public comments and direct messages on business social media profiles.

socialmarketingengagement

What it contains

Comment text, author, post reference, timestamp, and platform.

Common examples

  • Instagram post comments
  • Facebook page messages
  • LinkedIn post engagement

What AI can do with this data

  • Flag comments needing a response
  • Draft replies matching brand voice
  • Mine customer language for content ideas
  • Detect complaints early before they escalate

Related APIs

Related use cases

Access method

Platform API or manual export; many SMBs use scheduled CSV pulls

Privacy level

Public

Publicly available data. Still subject to platform terms of service for storage and republication.