KnowledgeInternal
Documents and PDFs
Business documents stored as files, including PDFs, Word docs, and internal wikis.
documentsknowledge-basesops
What it contains
Document text, headings, tables, metadata (author, date), and folder structure.
Common examples
- Employee handbooks
- Service procedure manuals
- Vendor contracts and warranties
What AI can do with this data
- Convert existing docs into step-by-step SOPs
- Answer staff questions from your document library
- Extract key terms from contracts for quick reference
- Generate training quizzes from handbook content
Related APIs
Related use cases
Access method
Cloud storage API (Drive) or workspace tool API (Notion)
Privacy level
Internal
Internal business data. Scope access to authorized team members and integrations.